International Hospitality Education & Opportunities
The hospitality management program at Penn State began formally in 1937 as an outgrowth of Institutional Management and was originally known as Hotel Administration. Phyllis Sprague, a member of the home economics faculty and an active proponent of a hotel program on campus, was appointed to serve as the program’s first head, a position she held until 1943. Mary Trout (1943-44) and Esther Atkinson (1944-54) followed as heads of the program.
The hospitality industry is a broad category of fields within the service industry that includes lodging, restaurants, event planning, theme parks, transportation, cruise line, and additional fields within the tourism industry. The hospitality industry is a several billion dollar industry that mostly depends on the availability of leisure time and disposable income. A hospitality unit such as a restaurant, hotel, or even an amusement park consists of multiple groups such as facility maintenance, direct operations (servers, housekeepers, porters, kitchen workers, bartenders, etc.), management, marketing, and human resources.
A RAPIDLY EXPANDING INDUSTRY!
The world of hospitality offers a wide range of exciting careers in businesses related to travel and tourism, hotels and food & beverage, and events and leisure. It is also one of the world’s fastest growing and most dynamic fields of employment with positive trends forecasted for the coming years.
According to the World Travel & Tourism Council (WTTC), the industry is promising more growth and a powerful economic influence in the next decade.
PREDICTIONS FOR 2014
Travel & Tourism's contribution to GDP is forecast to grow steadily by approximately 3.9% in 2014. In spite of the current global economic slow-down, Travel and Tourism results indicate that people are still travelling more, with the international air travel and hotel occupancy rates up. (WTTC, November 2011).
TEN YEAR FORECASTS
Over the next ten years, the industry’s total contribution to GDP is expected to rise by 7% per year, which translates to approximately 74 million new jobs in ten years. (WTTC, November 2013)
THE HOSPITALITY & TOURISM INDUSTRY
Hospitality and tourism is one of the world’s largest, most diverse and most dynamic industries. It is vast, offering a broad variety and an enormous number of jobs across the globe. In fact, according to the World Travel and Tourism Council, hospitality and tourism employs more than 260 million people worldwide and career prospects in the industry remain strong. Year after year, hospitality and tourism is among the fastest-growing industries in the world.
A WORLD OF CAREER OPPORTUNITIES
Do you enjoy working with people and making them happy? Are you interested in a career that offers challenge, variety and advancement? Would you like the opportunity to see the world while you earn a comfortable living? Then a career in hospitality management could offer you a high degree of professional success and personal fulfillment.
One of the primary reasons the multibillion-dollar hospitality industry is so popular is the wide range of career opportunities it offers across so many different types of businesses and organizations all around the world:
Hotels and resorts
Restaurants and foodservice
Cruise ships and airlines
Theme parks and casinos
Meeting and event planning
Recreation and sports management
Tourist destinations and attractions
With its size, strong track record of growth and abundant employment options, it is no wonder the hospitality industry attracts such tremendous interest from a large number of students. And today the industry is more fast-paced and competitive than ever. So for those seeking to begin a career as hospitality professional, a degree in hospitality management is essential.
This section will give you a brief overview of hospitality management jobs at all levels and an introduction to some of the skills and responsibilities required. While job classifications, scope, responsibilities and level can vary from company to company, the examples in the following pages will give you a general understanding of career development opportunities.
Entry Level Positions
Middle Management Position
Executive Level Positions
After reading the overview in this section, you’ll know more about how the hospitality industry works. You’ll have a better sense of which jobs seem right for you. And you’ll probably be even more excited about a future career in hospitality!
Why Hospitality and Design?
Exciting job opportunities awaits in the dynamic, international hospitality industry!
An understanding of the principles of design is important in an industry where new hotels are constantly being opened and properties are renovated to offer a more contemporary environment. With the ever-increasing competition between hotels and the growing popularity of boutique and design hotels, graduates and post graduates respond to a demand for multi-skilled managers with an eye for detail and a keen interest in facilities design.
The skills learnt at any School of Hotel Management are applicable to a vast range of roles in hospitality, luxury brand management, hotel design and tourism-related businesses.
The importance of luxury in the hospitality industry
Closely associated with the hotel sector, the luxury goods industry and retail distribution are of growing importance, in particular among four and five-star hotels. Hoteliers and luxury brand managers are working together to capitalise on the synergies created between their products and students learn the concepts of luxury brand management.
A bright future for hospitality graduates
The hospitality industry is experiencing massive growth internationally; the World Travel Organization predicts that it will triple in size by the year 2020, becoming one of the largest industries in the world. This growth will provide many employment opportunities for people with the right qualifications, and institutions provide exactly the type of education and skills that future hospitality managers require to succeed.