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Published:  2012-10-10 Views:  1157
Author:  Jeff
Published in:  Nutrition
As a result of the economic crisis which is hitting Spain really hard, as well as The Police seeing a reduction in their salary most Police Stations no longer offer a translation service for foreign Victims of Crime; this is especially difficult for the millions of tourists.

EU Investigations have stepped into the breach with a brand new approach to the whole process of Crime Reporting and are operating a service in cooperation with the National Police. After approaching the British Embassy they realised that there was a real and desperate need for a user friendly system which both Tourist and foreign residents could use, if they became victims of crime. By logging on to www.EUCrime.com or www.EUInvestigations.com the victims can connect to the service on line. They simply complete an easy to fill in questionnaire giving details of their crime incident etc. and EU Investigations take care of the rest.

In Spain reporting a crime can be a long drawn out process, with many wasted hours spent in line waiting to make a crime report PLUS the victims will have to take a translator along to assist. EU Investigations provide a service which includes actually attending the police station on behalf of the victim - to collect their "denuncia" (crime report) which is always required by the insurance companies when making a claim -

Recently one retired English lady Mrs Dorothy G. (82) living in Malaga, Spain had her home broken into and many valuables were taken including her passport, jewellery and money. Although she has been in Spain for several years she was not fluent enough in Spanish to feel confident enough to handle a crisis situation. Having already been traumatised by the thoughts of strange people invading her home, she really didn't relish the idea of going through the whole circus which she knew would be at the Police Station. Her Daughter, Louisa, had however heard of the EU Investigations crime reporting service on the Radio. After contacting them on their Hotline to give all the details, she received her crime report within 48 hours and was able to make a claim on her household insurance. Amazingly the whole service didn't actually cost her anything because the Insurance Company even paid the small administration donation for her.

Although the online service has become very popular it was realised that many tourist would not have access to a computer, perhaps they may even have had it stolen, so EU Investigations also provides a Freephone Emergency Hotline 900 866 661 from which it is also possible to be connected directly to the British Embassy and the National Police.
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