Managed information technology services are critical for businesses of all sizes. From providing a secure and efficient Web presence to managing email, calendar, and to-do lists, reliable IT services can help your business run smoothly. But while there are many options out there, finding the right one can be daunting. That’s why we’ve put together this handy guide to help you choose the best-managed information technology service for your needs.
When choosing a service, you should consider the following factors:
How much will it cost? managed it services range in price, but most businesses can expect to pay between $50 and $100 per month. That’s a lot, but it’s also a bargain when compared to the costs of hiring an IT professional or having your own IT staff manage your system. Why should you pay more when you can have someone else do it? Managed information technology services are designed to be affordable. They also make sense if your business is small or if you don’t have much to manage at all. However, if your business is large or your needs are extensive, you probably need a full-time IT pro on staff. It would be best to ask how long the service will last. Some companies offer managed information technology services for one year, while others offer varying terms that can last from six months to two years. Ask how long the company has been in business and whether any ongoing contracts with other clients might affect what they charge you for their services.
What services do they offer? Managed information technology services vary significantly from one provider to another, so it’s important to know what your service will include. Some providers will handle the basics, like setting up an email account for you and giving you access to a Web site. Others can manage your entire IT system, including hardware, software, and even payroll. If you have a lot of data to work with and need ongoing help with technical support or software upgrades, then you may want to choose a company that specializes in managed information technology services.
How professional is the service? While some managed IT services are run by techies who are just looking to make a few dollars off their clients’ problems, and others are run by companies that have professional staff members who can help troubleshoot issues when they arise. The best way to know if the service is experienced is to ask how long they have been in business and whether they offer any ongoing contracts with other clients that might affect their rates.
How responsive is the service? When choosing a managed information technology services provider, they must be always available when you need them. Ask how reliable their response time is before signing on with them so that you won’t be stuck waiting for an answer when something goes wrong.